Terms of service
OVERVIEW
Welcome to Siroya.com! The terms “we”, “us” and “our” refer to SIROYA JEWELLERS (L.L.C). Siroya.com operates this store and website, including all related information, content, features, tools, products and services (collectively, the “Services”) to provide you with a curated shopping experience. Our website is powered by Shopify, which enables us to deliver these Services to you.
These Terms of Service (“Terms”) describe your legal rights and obligations when using our Services. Please read them carefully, as they include important information such as warranty disclaimers and limitations of liability.
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
You confirm that you are at least the age of majority in your region, and you have given us consent to allow any of your minor dependents to use our Services.
You agree to provide accurate, current, and complete information including your email, billing and shipping address, and payment details. You are solely responsible for the confidentiality of your account credentials and all associated activity.
SECTION 2 – OUR PRODUCTS
We strive to present our products and services accurately, but colors and visuals may vary depending on your device settings. Product descriptions may change without prior notice, and we reserve the right to limit or discontinue any product or service.
SECTION 3 – ORDERS
Placing an order represents an offer to purchase. We may accept or decline any order at our discretion. Your order is confirmed only once payment is processed and you receive an acceptance confirmation. Orders are subject to our Refund Policy.
All purchases must be for personal or household use, not resale or export.
SECTION 4 – PRICES AND BILLING
Prices and promotions may change without notice. Posted prices do not include applicable taxes, customs duties, or shipping charges unless stated. You agree to provide valid and updated payment information and authorize us to charge all applicable amounts.
SECTION 5 – SHIPPING AND DELIVERY
We are not liable for delivery delays. All estimated delivery times are approximate. Risk of loss and title passes to you upon shipment.
SECTION 6 – INTELLECTUAL PROPERTY
All trademarks, logos, content, media, and designs on the Services are owned by SIROYA JEWELLERS (L.L.C), its affiliates or licensors. You may use the Services only for personal, non-commercial use. Any unauthorized use may result in legal action.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without any warranty. Use of these tools is at your own risk and discretion.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for content or practices of third-party sites or services linked through our Services. You access these at your own risk and must review their terms and policies independently.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Siroya.com is powered by Shopify. All purchases are made directly with SIROYA JEWELLERS (L.L.C). Shopify is not responsible for your transactions, and you expressly release them from all related claims or liabilities.
SECTION 10 – PRIVACY POLICY
Your data is handled according to our Privacy Policy and Shopify’s Privacy Policy. Shopify may process your information globally to provide and improve the Services.
SECTION 11 – FEEDBACK
Any feedback you provide (reviews, ideas, suggestions) may be used by us commercially without compensation. You confirm that you own or have rights to all feedback submitted.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors or inaccuracies in product descriptions, pricing, or availability at any time without prior notice, including after an order is submitted.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful or abusive activities, violate any laws, infringe on intellectual property, or interfere with the Services. We may suspend or terminate your access for violations.
SECTION 14 – TERMINATION
We reserve the right to terminate your access to the Services at any time. Sections such as Intellectual Property, Feedback, Limitation of Liability, and Indemnification will survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” and “as available,” without warranties of any kind, including implied warranties. We do not guarantee uninterrupted or error-free service.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent allowed by law, SIROYA JEWELLERS (L.L.C) and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless SIROYA JEWELLERS (L.L.C), Shopify, and their affiliates against claims or damages arising from your violation of these Terms or applicable laws.
SECTION 18 – SEVERABILITY
If any part of these Terms is deemed unenforceable, the remaining parts will remain in effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce any part of these Terms is not a waiver. These Terms and related policies are the entire agreement between you and us.
SECTION 20 – ASSIGNMENT
You may not assign your rights under these Terms without our prior consent. We may assign or delegate our rights and obligations without notice.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by the laws of the United Arab Emirates. Any disputes shall be subject to the jurisdiction of the courts in Dubai, where SIROYA JEWELLERS (L.L.C) is headquartered.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may modify these Terms at any time by posting updates to our website. Material changes will be communicated as required by law. Continued use of the Services after changes means you accept them.
SECTION 24 – CONTACT INFORMATION
If you have questions about these Terms of Service, please contact us:
Trade Name: SIROYA JEWELLERS (L.L.C)
Email: ACCOUNTS@SIROYA.COM
Phone: +971 42254254
Address: Office 106, Deira, owned by Waterfront Real Estate, Building 1, Street: M - Al Ras, Dubai, Dubai 16067, United Arab Emirates
Commercial License Number: 229396
Register Number: 42492
VAT Number: 100218477600003